Terms of Service

Last updated: January 2026

Acceptance of Terms

By using Perfect CSR AI, you agree to these terms. Our platform provides AI-powered customer service tools including custom chatbots, automation, and analytics for businesses of all sizes.

Your Account

  • Provide accurate registration information
  • Keep your credentials secure
  • You're responsible for all account activity
  • Notify us immediately of unauthorized access

Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Transmit harmful or misleading content
  • Attempt unauthorized system access
  • Use chatbots for spam or fraud

Intellectual Property

You retain ownership of content you upload. By using our service, you grant us a limited license to process your data solely for providing the AI platform. Our technology, design, and branding remain our property.

Payment

  • Subscriptions are billed in advance
  • Fees are non-refundable except as required by law
  • 30 days notice for pricing changes
  • You're responsible for applicable taxes

Service Availability

We target 99.9% uptime but don't guarantee uninterrupted service. Scheduled maintenance will be announced in advance.

Limitation of Liability

Our liability is limited to fees paid in the 12 months preceding any claim. We're not liable for indirect damages, lost profits, or AI response accuracy.

Termination

Either party may terminate at any time. Upon termination, your access ends and data is deleted within 30 days. Violations may result in immediate suspension.

Governing Law

These terms are governed by UAE law. Disputes shall be resolved in Dubai courts.