Security

Enterprise-grade protection for your data

Our Commitment

Security is foundational to Perfect CSR AI. We implement multiple layers of protection to safeguard your business data and customer conversations with industry-leading standards.

Certifications

  • SOC 2 Type II — Certified infrastructure
  • GDPR — Full compliance
  • ISO 27001 — Information security management

Encryption

In Transit

  • TLS 1.3 encryption
  • 256-bit SSL certificates
  • HSTS enforcement

At Rest

  • AES-256 encryption
  • Encrypted database storage
  • Hardware security modules (HSM)

Infrastructure

  • Enterprise-grade cloud hosting
  • DDoS protection and firewalls
  • Multi-tenant data isolation
  • Geo-distributed redundancy
  • Daily encrypted backups

AI Model Security

  • Training data encrypted and isolated per customer
  • Models never shared between customers
  • Prompt injection protection
  • Content safety guardrails

Security Practices

  • Annual third-party penetration testing
  • Continuous vulnerability scanning
  • 24/7 security monitoring
  • Incident response procedures
  • Employee security training