Information We Collect
We collect information you provide directly: account details, payment information, and content uploaded to train your AI chatbot. We also automatically collect usage data, device information, and conversation analytics to improve our service.
How We Use Your Data
- Providing and improving our AI chatbot platform
- Training your custom AI agents on your business data
- Processing payments and managing your subscription
- Communicating service updates and support
- Ensuring platform security and preventing fraud
Data Protection
Your data is protected with 256-bit encryption in transit and at rest. We maintain SOC 2 Type II certification and implement strict access controls. Your chatbot training data is isolated and never shared with other customers.
Data Sharing
We never sell your personal information. Data is only shared with essential service providers (cloud hosting, payment processing) under strict agreements, or when required by law.
Your Rights
- Access and download your personal data
- Correct inaccurate information
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent at any time
Data Retention
We retain data while your account is active. Upon deletion request, all data is removed within 30 days, except where legal retention is required.